- How long will it take to get my order?

This depends on whether it is an *EU or a Domestic order. All orders within the Deutschland are considered domestic orders and they are shipped and delivered within 2-5 business days. *Please see International Orders for more details.

- How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at "go@playtelling.com"

- Where’s my package?

When we ship out your package, an email will be sent to the email address that you provided when placing the order. Inside this email, you will find a tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.